The Medical Administrative Assistant Pprogram is designed to provide students with the business, technology, and communication skills needed to work in a private physicians office, single- or multi- specialty clinic, or hospital setting. Emphasis is placed on medical terminology, body systems, medical transcription, and medical office procedures.
Please click on the name of a course to see more information about it.
Medical Terminology
The language of medicine is essentially a totally separate vocabulary, and most people are unfamiliar with the bulk of it. Students perform hundreds of exercises on medical word parts: prefixes, root words, and suffixes. This enables them to be able to recognize hundreds of word segments and gives them the skills to successfully combine these into proper words. In this section, students also learn to make good use of their medical dictionary.
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Medical Office Procedures
The medical office is a diverse environment that requires skills and knowledge in a variety of areas. Students will learn all aspects of office procedures, communications, creating medical documents and forms, and introductory medical transcription.
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Medical Transcription
Students develop the skills and knowledge necessary to accurately transcribe a variety of medical reports from audio tapes. Students incorporate their knowledge of terminology, abbreviations, and punctuation and grammar. Emphasis is placed on development of transcription speed and proofreading skills.
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Keyboarding
This course is designed to assist students in using basic keyboarding skills, developing speed and accuracy, formatting memos and letters, and introducing word processing skills.
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Microsoft Office Suite
Students will learn how to use the Microsoft Office 2003 Suite of productivity software. Emphasis will be placed on Microsoft Word (word processing, document creation), Microsoft Excel (spreadsheet creation), Microsoft PowerPoint (presentation layout and design), Microsoft Access (database design and use), and Microsoft Outlook (email and time management).
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Office Communications
This course provides students with an introduction to basic grammar and punctuation, as well as the necessary guidelines to planning and writing business letters and memos.
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Accounting
This course provides an introduction to accounting procedures that gives the students a foundation in bookkeeping and a clear understanding of terminology.
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Computerized Accounting
Business cope with heavy transaction loads by computerizing to do the accounting faster and more reliably. Computerized systems have replaced manual systems in many organizations. Properly trained staff is critical to the success of any accounting information system.
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Records Management
To help you manage your electronic and paper files, we have excellent and comprehensive tips to help you handle the challenges of the hybrid environment. These tips can help your organization thrive in both the paper and electronic worlds, bringing the two together in one value add for your organization's business
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Career Skills
One of the most important outcomes of education is employment in your chosen field. Concentrating on resume creation, job search techniques, application processes, pre and post interview skills, this course is designed to achieve that outcome.
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First Aid and CPR
Workplace Standard First Aid with CPR Level C and AED (Automatic External Defibrillation).
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Non-Violent Crisis Intervention
It’s difficult to predict exactly how you might respond during a crisis. Yet, as a human service provider, you face challenging behaviour and potentially dangerous situations every day. How you respond greatly determines the safety of everyone involved—and profoundly impacts the relationships with those in your care. Are you prepared? We will teach you to respond effectively to the warning signs that someone is beginning to lose control, but also addresses how you can deal with your own stress, anxieties, and emotions when confronted with these challenging situations.
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Dental Administrative Assistant